PLEASE NOTE BETWEEN 8AM AND 9AM WE WILL ONLY ACCEPT CALLS TO BOOK SAME DAY APPOINTMENTS FOR GP. IF YOUR ENQUIRY IS REGARDING ANYTHING ELSE PLEASE RING LATER IN THE DAY
DID YOU KNOW THAT YOU CAN USE THE NHS APP TO ORDER YOUR REPEAT MEDICATION, BOOK APPOINTMENTS AND SEE YOUR MEDICAL INFORMATION? PLEASE SEE OUR WEBSITE FOR MORE DETAILS WWW.CHEETHAMHILLMEDICALCENTRE.CO.UK
YOU CAN REQUEST GP APPOINTMENTS IN ADVANCE USING THE EASY TO COMPLETE FORM ON OUR WEBSITE
WE DONT ACCEPT PRESCRIPTION REQUESTS OVER THE TELEPHONE. YOU CAN REQUEST YOUR MEDICATION THROUGH THE NHS APP, ONLINE PATIENT ACCESS, BY CONTACTING YOUR NOMINATED PHARMACY, BY EMAILING THE SURGERY OR THROUGH THE CHEETHAM MILL MEDICAL CENTRE WEBSITE.
IF YOU ARE CALLING FOR RESULTS OR A FIT NOTE PLEASE CALL BACK AFTER 11AM
ARE YOU CALLING TO DISCUSS A PROBLEM IN YOUR MUSCLE, SPINE OR A JOINT? - PLEASE CALL OUR PHYSIO FIRST SERVICE DIRECTLY ON 0161 720 2321 OR COMPLETE THE SELF REFERRAL FORM FOUND ON OUR WEBSITE.
ARE YOU CALLING TO ENQUIRE ABOUT THE STATUS OF YOUR HOSPITAL REFERRAL? PLEASE CALL 0161 947 0770
DO YOU NEED THE WALK IN CENTRE? PLEASE CALL 0161 839 6227
ARE YOU STRUGGLING WITH YOUR MENTAL HEALTH – YOU CAN CONTACT OUR SELF HELP SERVICES DIRECTLY ON 0161 226 3871
IF YOU ARE RINGING FOR A CONTACT NUMBER FOR ANOTHER SERVICE, FOLLOWING IS A LIST OF COMMONLY REQUESTED NUMBERS.
FOR DISTRICT NURSES, PAEDIATRIC BLOODS, HEALTH VISITORS, PODIATRY, ORTHOPTICS, SPEECH & LANGUAGE AND THE BLADDER AND BOWEL SERVICE PLEASE RING 0161 549 6720
FOR FAMILY PLANNING AND CONTRACEPTION RING 0161 549 6730
FOR NMGH BLOOD ROOM RING 0161 922 3358
FOR THE MIDWIFE RING 0161 720 2133
FOR THE TREATMENT ROOM RING 01706 906 721 AND CHOOSE OPT 2
FOR AN EMERGENCY DENTIST RING 0333 332 3800
FOR THE RED EYE SERVICE RING 0161 740 9009
Face coverings - Throughout the pandemic we have strived to make the surgery as safe as possible for all who attend the practice. From the 19TH JULY NOTHING WILL CHANGE. As per the recommendations of NHS England and other medical bodies - patients will need to still wear a mask, socially distance, use hand sanitiser in the surgery and staff will continue to wear PPE. We appreciate that it can be frustrating, but we know when people come to us they are sick and vulnerable so we feel it would be wrong to not take these small precautions. Thank you for helping us to help you!
Flu Clinics Starting Soon!
Each year significant planning goes into preparing for our flu vaccination campaign and this year is no exception following the pandemic.
There is no need to call the surgery, we will be contacting those patients eligible for the flu immunisations by text message inviting them to specific clinics at the surgery. For those people we are unable to contact this way, we will attempt to contact them on their landline or will send a notification by letter.
Please note that when attending the surgery, face coverings MUST be worn and social distancing is still advised.
Health watch Manchester -
They are the independent champion for people who use health and social care services. They are here to make sure that those running services, put people at the heart of care.
Their sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf.
They focus on ensuring that people’s worries and concerns about current services are addressed.
Open Letter to Patients - Primary Care Pressures
Please see the open letter from Manchester Health and Care Commissioning below about all the work being done behind the scenes at the surgery and within the whole of Primary Care.
Open Letter To Patients - Primary Care Pressures.
Message from the NHS and Manchester Health and Care Commissioning
Why are GP Practices working differently?
News article - NHS Confederation - Standing with primary care
Data Protection - the new regulations in place from 25th May 2018
The General Data Protection Regulation (GDPR) is a new law replacing the Data Protection Act 1998.
PLEASE CLICK HERE for further information on our practice fair processing and patient privacy notice.
Make the Right Decision About Your Care
For patients concerned that they may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell patients what they should do based on their particular circumstances. These can be accessed at: https://111.nhs.uk/service/covid-19
Please remember that coronavirus is not over. For more guidance about the current restrictions visit manchester.gov.uk/coronavirus.
NHS APP and Covid Passport
The NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet or laptop. You can download the free app from the Apple or Android app stores and follow the simple on-screen instructions to set it up. You will not need to visit the practice to set up your app.
You can use the app to book and manage GP appointments, order repeat prescriptions, check your symptoms and register to be an organ donor.
From 17 May 2021 you will also be able to access your COVID-19 vaccination status through the app. It is recommended that you register with the app before booking international travel.
Do not contact your GP surgery about your COVID-19 vaccination status. We cannot provide letters showing your COVID-19 vaccination status.
If you are unable to access the NHS app but would like confirmation of your vaccination status you can call the NHS helpline on 119 and ask for a letter to be posted to you. This must be at least 5 days after you’ve completed your course of the vaccine, the letter may to take up to 5 days to reach you.
Accessing A&E/ NHS 111 -
We are still open and here for you. We are continuing to provide services as we have been doing throughout the COVID-19 pandemic. If you need medical advice or treatment, please call us or, for non-urgent advice or treatment, visit our website and send us your query.
Appointments are being delivered face-to-face, by telephone, or using video calls and messaging to your mobile or computer,
If you need urgent medical help but it’s not life-threatening, then make sure you use NHS 111 instead of going straight to A&E.
You can contact NHS 111 by either calling 111 or visiting the website: https://111.nhs.uk/
NHS 111 is also able to direct to or book appointments at Urgent Treatment Centres, GP surgeries, pharmacies, emergency dental services and walk-in clinics.
Remember if you or someone you know has a life-threatening illness or injury then you should still call 999 immediately.
Domestic Abuse help and support during the Covid19 outbreak
We know that if you are currently experiencing or have experienced domestic abuse you might be worried about self-isolating with someone who is harming you.
If you know a family member or friend who is living with domestic abuse, self-isolation may mean they are spending more time with an abusive partner and will not be able to access their usual means of support.
It’s important to know that you and they are not alone and we can all look out for the most vulnerable people in our communities and remain vigilant. If you are in immediate danger, or you suspect someone is in immediate danger please call 999 and ask for the police.
Local Domestic Abuse services in Manchester are still operating and delivering support. You can contact them on:
Manchester Women’s Aid: Phone 0161 660 7999 or email firstname.lastname@example.org
Greater Manchester Domestic Abuse helpline: Phone 0161 736 7525 or email email@example.com
Saheli Asian Women’s Project (advice, information and support services to Asian women and their children fleeing domestic abuse and/or forced marriages. Based in Manchester) Phone 0161 945 4187
Other information and support
The government acknowledges that the order to stay at home can cause anxiety for those who are experiencing or feel at risk of domestic abuse. Domestic abuse is unacceptable in any situation, no matter what stresses you are under. More information can be found on the gov.uk website.
If you have any problems reading or understanding anything on our website please contact the surgery, for an easy read version, or for any audio/visual support.