There are a few ways to order your medication:
You cannot order medication by telephone to the surgery.
To enable staff to process your prescription requests it is important to request your medication two to three days before you are due to run out.
It will take 48 hours for the practice to organise your prescription.
Your monitoring and issuing requires time to be checked, issued and signed; this is for safety and best practice.
If however you have run out of your medication please telephone and speak to a receptionist.
Please remember if you are overdue your annual check or other monitoring, repeat dispensing will be unable to continue.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed.
What is electronic prescribing?
EPS is the future of prescribing,
It is a service by which we as a practice can send your prescription to your nominated Pharmacy of choice - so you don't have to come to the practice to collect it!
Some of you may have already subscribed, and nominated a Pharmacy - this could have been last week, or a few years ago!
This may not have been as apparent previously as you have always collected your prescription in person here at the surgery
We would not have assigned one for you – it is not a function possible on the system for us to do so.
Can you recommend a pharmacy to me?
We cannot recommend any one particular pharmacy to you, as this is your choice as an individual
What if I do not want to get my prescriptions send electronically to a Pharmacy?
No problem! If you don't want to use one, just tell us and we can take the option off your record.
If you feel that you have been nominated by a pharmacy without your knowledge or permission, you can call the NHS England complaints line on 0300 3112233, or email on firstname.lastname@example.org; should you require, the British sign Language Service (BSL) associated with this is www.interpretnow.co.uk