Ordering repeat prescriptions
There are a few ways to order your medication:
- The most popular way is to order on the NHS app or via the Patient Access app.
- Contacting your nominated pharmacy to order your medication on your behalf to the surgery.
- By posting your request to the practice.
- In writing at the practice reception desk.
You cannot order medication by telephone to the surgery.
To enable staff to process your prescription requests it is important to request your medication two to three working days before you are due to run out.
It will take 48 hours for the practice to organise your prescription.
Your monitoring and issuing requires time to be checked, issued and signed; this is for safety and best practice.
If however you have run out of your medication please telephone and speak to a member of staff.
Please remember if you are overdue your annual check or other monitoring, repeat dispensing will be unable to continue.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed.
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these.
You can find where your local pharmacy is by using the Find a Pharmacy service here.
They can also answer questions on medicines you can buy from them without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you have a specific queries about your prescription you can email our team at [email protected]
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review.
We will be in touch when you need to come in for a review.
Prescription charges
Please click here to find out more about prescription charges on nhs.uk.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery.
Do not put it in your household bin or flush it down the toilet.
About pharmacists
We have pharmacists are part of our team.
An appointment will need to be arranged to see a pharmacist in Cheetham Hill Medical Centre.
To find out how to book appointments please see here.
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
Pharmacists in and out of the practice can also advise on medicine that you can buy without a prescription.
You can buy certain medication over the counter from your local pharmacy.
To find your nearest local pharmacy please click here.
Most pharmacies are open similar hours on week days. Many pharmacies are open until late and at weekends.
You do not need an appointment to discuss medication queries with a pharmacist in a pharmacy.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Pharmacy First
The service enables patients to be referred into community pharmacy for a minor illness or an urgent repeat medicine supply.
The service is expected to free up GP appointments for patients who need them most and will give people quicker and more convenient access to safe and high quality healthcare.
It includes the supply of appropriate medicines for common conditions aiming to address health issues before they get worse.
The conditions that patients can be seen for under Pharmacy First are:
Acute Otitis Media: 1 to 17
Impetigo: 1 year and over
Infected Insect Bites: 1 year and over
Shingles: 18 years and over
Sinusitis: 12 years and over
Sore throat: 5 years and over
Uncomplicated UTI: Women – 16-64 years
For more about the service please see the GOV.uk guidance here.